If you have received a package from one of the aforementioned companies, it is important to follow these simple steps to handle the lost package:
Check to see if the package has been delivered. If not, check with your local postal service or FedEx or DHL for instructions on how to track down and return the package.
If the package has been delivered, contact your sender immediately. Do not try to open the package yourself; this can be dangerous and could result in serious injury or even death.
If you have received a lost package, contact your local postal service or FedEx or DHL as soon as possible so that they can take appropriate action and/or issue a refund or replacement for the lost item.
Place a complaint with your package carrier
Place a complaint with FedEx or UPS
Place a complaint with DHL
Three Things to Do Before Contacting Your Package Carrier
- Go to the post office and pick up your package
- Bring the package back to your house
- Put the I.d. in a safe place
The package was lost when it was delivered to the address you provided. You can determine if the package was delivered to your address by checking the delivery history of the package on your account. If the package has not been delivered to your address since you last received it, you can contact your local post office and ask for a replacement or a refund.
Contact your service carrier to replace your package or give you a refund if you have not received it.
UPS Lost Package
To claim a package lost on UPS, you can either fill out a claim form online or phone a customer service line, dialing (800) 742 – 5877. Your claim window is open for a time frame of 15 days from the scheduled delivery date.
FedEx Lost Package
The FedEx lost package policy is very strict and depends on the delivery method. It starts from 21 days from the delivery date for international express to 60days from the delivery date for Express US and FedEx Ground respectively, with a starting reference from the scheduled delivery date.
If you have lost a package from FedEx, you can file a claim immediately by calling customer care on 1-800-463-33339. You will need to provide your tracking information and the details of your lost package so that the company can begin investigating. ..
DHL Lost Package
If you have lost your package, you will need to contact the sender as soon as possible to file a lost claim. The shipper of the package must file a claim within 30 days of the date that DHL accepted the package.
USPS Lost Package
If your package is missing on USPS, then you can request a refund or file a claim within two months from the date of the missing mail search. ..
Conclusion
When sending packages through the mail, it is important to follow proper procedures in order to avoid losing them. If a package does get lost, there are a few things that you can do in order to make the process as smooth as possible. This article will outline the different methods that are used by different shipping companies, and how to prepare for each one. Hopefully this will help you avoid any unpleasant surprises when sending packages through the mail. ..
USPS provides a tracking service that allows you to track a package as it moves through the mail. You can use this service to find out where your package is, when it was sent, and how much money you have paid for it.
- Find the tracking number on the package.
- Go to the USPS website and enter the tracking number into the search bar.
- Click on the “Track Package” button to begin tracking your package.
- You will be able to see where your package is at all times on the USPS website. ..
If you have an amazon account, you can return and order products from your account. If you do not have an amazon account, you can track your package on the selected order page.
Step 3: Click on the “Claim” button to file a claim on this transaction.
Step 3: Choose the “where’s my stuff?” icon on the drop-down box, then click on the orange button with “send to merchant” written on it on the bottom right corner.
If the seller doesn’t respond within 24 hours, you can file a refund for the product.
If you have strong evidence that your package was lost, you should contact the postal service to see if they can help you find it.
