Viasat is a reliable communication company with a low fee structure, high-speed internet, and comfortable subscription plans. Another interesting aspect of Viasat is the provision of services in rural and suburban areas of the United States, which is different from other companies that focus on the big cities. However, some users have complained about the inefficiency of customer service which is said to be rather passive and hidden charges by Viasat. We will look more into different aspects of Viasat in the next paragraphs. ..

Pros and Cons

Viasat: User Experience

Many users are satisfied with the services of Viasat which include high internet speed, relatively low fee, and support for rural areas. Complaints about customer care service and hidden fees applied by the company are the main complaints of users. ..

The user experience is not good for use because the customer service is poor and will not respond to the issue as expected.

Viasat: User Interface

The website of the company is easy to navigate and provides a great interface for easy navigation and accessibility of the features on it. Through the website, you can sign up with the company and select a suitable plan for your needs within minutes. Afterwards, the company will take care of process installation to enable you start enjoying your money immediately.

Viasat has a user interface that is easy to navigate by any user regardless of their digital skills.

Viasat: Fees and Charges

Viasat operates one of the lowest fee structures in the US since its fees are cheaper than that of many top telecommunication companies in the US. Hence, it should not be surprising that about 98% of the US citizens use one of its services.

Viasat offers a variety of plans and fees to its users. Plans available to Viasat users include:

  • Basic Plan: $5.99/month
  • Plus Plan: $11.99/month
  • Ultra Plan: $19.99/month
  • Elite Plan: $29.99/month Fees for each plan can be found on the Viasat website or by calling 1-800-VIAHOST (1-800-853-4Host).

The Unlimited Basic 12 plan offers 12 months of unlimited talk, text, and data. The Unlimited Bronze 12 plan offers 10 months of unlimited talk, text, and data. The Unlimited Silver 25 plan offers 25 months of unlimited talk, text, and data. The Unlimited Gold 50 plan offers 50 months of unlimited talk, text, and data. The Unlimited Platinum 100 plan offers 100 months of unlimited talk, text, and data.

The company charges a fee for its installation services depending on the type of contract signed by a user.

The Viasat fee structure is cheap, which has been a strong selling point for the company.

Viasat: Security

Viasat is a reliable and secure platform that uses self-developed software to protect its users. The company has successfully avoided hacker attacks and maintained its platform’s security. ..

Viasat Shield is important for protecting the internet services provided by Viasat. The software monitors all online activities of users of the service and blocks any suspicious activity to prevent cyber attacks and protect sensitive information of users. ..

Viasat is a reliable company when it comes to security. Their structure ensures that your information is safe, no matter what. ..

Viasat is a reliable and well-respected company that has features that make it a good choice for users. Some reviews suggest that the company might not be up to par, but overall, users seem to be satisfied with Viasat.

The company provides high speed internet service with a minimum of 12 MBps and up to 100 Mbps. The speed of the internet services can however, be affected by some factors like the city you live in.

If you have used up your monthly data or there is an issue with the connection, Viasat may not be able to provide you with the internet service you enjoyed.

The above review has shown that Viasat is one of the best telecommunication companies in the US and can be trusted. It is not possible for a company to be 100% perfect and therefore, it should not come as a surprise that the company has some bad sides. The bad review given by some users has been because of the poor customer service and hidden fees charged by the company.

Based on this review, we can recommend Viasat to anyone looking for a good telecommunication service in the US.