Ulta’s return policy is very flexible and consumer-friendly. One can return their makeup purchased from Ulta, even used makeup and other products, within 60 days from the date of purchase. The original email order confirmation and receipt are required for a full refund. If a product is returned after the 60 days window, the refund is offered in the form of Ulta Beauty in-store credits. ..
Ulta’s In-Store Return Policy
Ulta is a retailer that allows customers to return products bought from any of their stores, even those bought online. Customers must bring the product and the receipt as proof of payment to one of Ulta’s stores in order to receive a refund. If the product is returned within 60 days from the date of purchase, the customer is eligible for a full refund. If it has been more than 60 days from the date of purchase, the customer will receive a refund in the form of Ulta Beauty in-store credit. ..
There is an option to exchange a product for the same item and no payment is required for that if the exchanged product has the same price. If the exchanged product has a higher price, the difference including the sales tax needs to be paid.
Ulta’s Online Return Policy
Ulta products can be returned at one of its stores or via mail. If the product was purchased from Ulta’s website or app, it can be returned within 7 to 10 days of receiving a return confirmation email. The shipping charges of the original order will not be refunded unless the package was shipped incorrectly or a defective product was received. If the product was purchased from Ulta’s store, refunds will reflect after 7 to 10 days after receiving the return confirmation email.
Bring the product bought online with the order confirmation email, packaging slip, and original packaging material to the store. The order confirmation proof can be accessed from the app or on the website under ‘Order status’.If returning within 60 days of purchase, a full refund will be initiated in the original form of payment during the purchase. If an online payment service was used to make a purchase, the refund will be made to your preferred credit or debit card or as in-store credits.If the original order confirmation email or packaging slip is not to be found, or if the order cannot be verified in Ulta’s system, you are eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta during the 90 days preceding the return. ..
If returning a product within 60 days of the purchase date on the packaging slip, the refund will be made in the original form of payment. If payment was made using a store gift card, the refund will be made in the form of an Ulta beauty e-gift card.All products must be returned as ground-only shipping because certain products might be considered hazardous materials (aerosols, alcohol-based, contents under pressure, or others). The U.S. Department of Transportation (USDOT) requires ground-only shipment of hazardous materials due to air shipment restrictions and regulations.Go for a reliable and traceable ground shipping method like the U.S. Postal Service so the shipment can be tracked.A confirmation email will be received after Ulta receives your returned product and initiates your refund.
Can a customer return a product at Ulta without a receipt?
Ulta Beauty offers a process for returning products without a receipt. You can find the order confirmation either through the app or the website under ‘order status’, or using your ‘Ultamate Rewards’ if you are a member. As long as your order can be verified by Ulta Beauty, you will receive your refund or exchanged product or in-store credit, whichever your choice may be.
Ulta Beauty is a great online platform and store to buy your beauty and personal care products. Ulta’s return policy is customer friendly, and you can return any of its products within 60 days of purchasing. If you exceed 60 days of purchase, you receive the refund in the form of in-store credit points.
Ulta Beauty is a retailer that specializes in beauty products. Their mailing address to return a product is P.O. Box 9771, Irvine, CA 92619-9771.
ULTA.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446 will accept a package that was returned to Ulta in the same carton as received.
Ulta Beauty offers free shipping on orders of $50 or more. ..
If you place an order of $35 or more from the Ulta Beauty app or website, you will receive free shipping. ..
