Starlink is a telecommunications company that provides high-speed internet service. The company offers speeds from 50 Mbps to 150 Mbps, which is similar to the speed of 5G internet. Customers can rely on Starlink’s service without any interruptions or problems. ..

  1. Go to the official website and log in to your account.
  2. Click on the return option.
  3. Fill out the required information and click on the submit button.
  4. You will receive a return shipping label and a return receipt.
  5. Pack the product carefully and send it back to the address provided on the return receipt. ..

Returning Of The Product By A Domestic User

The term domestic user refers to the users who reside in the United States and Canada. The return process for them is different than others. If they wish to return their Starlink kit for any reason, they first have to meet the expectations of the company regarding their return criteria.

If you purchase a product from a store, and the product arrives to you in an undamaged state with all of its original tags still attached, the product is considered “new.” ..

Once this criterion is met, the user can apply for a return by going to the official site.

Starlink will send an email to the user with the billing labels. The user has to attach those labels to the box of the product. The return process takes a minimum of 7 and a maximum of 10 days to complete. The refund of the product will occur in the same manner as it was at the time of purchase.

The user should be aware that a refund will only be processed once a thorough inspection of the product was made. If any part of the kit was found damaged, the refund of the same will not be initiated. Another aspect that the user has to be mindful of is the cost of shipping and the refund of shipping charges will not be initiated by the company.

Returning Of The Product By An International User

International users of SpaceX products must first contact the merchandise department in order to return the product.

This will be followed by a SpaceX representative getting in touch with the user. The representative will guide them through the process of completing the return.

Returning Of The Product By A Third Party User

SpaceX as a company is extremely exclusive and any of the selling of its products are made directly through its official website. That being said, for a user getting the kit from an outside source be it a seller or vendor, SpaceX holds no accountability for the well-being of the product. And a return for a product of SpaceX purchased from a third party cannot be made. However, the user can return it to the same vendor from which it was bought.

Conclusion

Starlink is a new broadband service provider that uses satellites instead of cables. This not only revolutionizes the service of broadband but also enables even the remoteness of places to have access to high-speed internet. Above all, Starlink is user-friendly and hassle-free buying process makes it all the more promising. Especially, with its return policy which keeps it straightforward.

After you pick up your kit, the refund of your purchase will be processed. And after it is received by Starlink, the refund will take as many as 10 days to reflect in your account.

Starlink offers a support page for user-related queries and an email address to which you can write for further help. If you still have doubts about the return or refund, Starlink offers a way to resolve any issues.

If you have a product that was delivered within the last 30 days and is returned in the condition it was shipped, you are eligible for a refund.

The return policy clearly states that if an item has been stained or washed, it is no longer eligible for a return. Additionally, if an item is unused and still has the original tags attached, it is eligible for a return. ..