Warby Parker’s Return Policy

Warby Parker is flexible with their services, but there are some things that they don’t accept as returns. For example, trial boxes or gift cards within 30 days of the date of purchase. Here’s the list of items that can be exchanged within the time frame: eyewear, accessories, frames that are damaged, contact lenses that are defective, and contact lenses that have been opened before or are not in their original packaging. Residents in the US will get free return shipping. ..

Warby Parker offers a variety of services, including screw replacement and 365-day return policy for sunglasses. They also offer a free replacement for unfit or scratched frames.

  1. Contact your bank or credit card company and ask for a refund.
  2. Contact the store where you bought the product and ask for a return or exchange.
  3. Write to the manufacturer and explain your situation.
  4. Go to a local store and try to buy the product again.

Initiating return through the Warby Parker website –

If you have an issue with your order, or if you just want to return the product, you can go to their website and find their return page. Then you can enter your order number and a billing ZIP Code. After checking the address, email ID and phone number, they will give you a return authorization code. You then have to go back to their website and click on NEXT. You will be done after checking the address, email ID and phone number.

Initiating return through the email id provided by Warby parker- 

Dear Warby Parker Customer Support Rep, I am writing to request a return for my purchase of the Parkersuit. I am emailing to follow up on my order and to get more information about the return process. Thank you for your time and attention to this matter. Sincerely,

Initiating a return by calling on the phone number provided by Warby parker-

If you have any questions about your return process, or if you need help with anything specific with your Warby Parker order, please call 1-888-492-7297 and ask for customer service.

Initiating the return in person-

If you are having difficulty finding the store location, then you can go to the company’s website where they have a page called retail locations where you can locate your nearest Warby Parker store and go for a return.

All about lens replacement-

Warby Parker is a company that is always willing to help their customers fix lenses and then send them back to them with new lenses. This process can be facilitated online by calling the customer service number or emailing the customer service ID. The company will also send you a prepaid UPS shipping label so that you can send your frame back to them. The process will take about 10 days, and the lenses will be fixed and replaced with new ones.

Can lenses be fixed in the non-Warby Parker frames?

Unfortunately, Warby Parker does not have a frame-fixing service that works with frames not from their store or lab.

Conclusion–

Warby Parker is very flexible when it comes to returns or fixing of lenses. However, keep in mind that they only provide the services for their products. If you do not purchase from their store, you will not be able to have a warranty or fix your lenses.