Let’s get started with the process

If you’re having trouble with your Roku device, resetting it to its factory settings may help. This action will remove all the customized settings of the device and restore it to its original state. If you want to keep your current settings, follow the instructions in this article. ..

Factory reset

  1. Open the Roku app on your device.
  2. Scroll down to the bottom and click on “Factory Reset”.
  3. Enter your Roku TV’s serial number into the text field and click on “Reset”.
  4. Your Roku TV will now reset to its default factory settings and should start running as smoothly as possible. If you experience any problems, please contact our customer service team at 1-800-Roku-TV for help!

Go to settings

To get started, you will need to go into settings on your Roku TV. From there, select System and then select System info. This will display information about your specific model of Roku TV, including its IP address and unique identifier. These are important for when we do a factory reset later in these instructions. Once you have that information for later use, press Back until you see a prompt that says Leave. Select Leave or Cancel from that menu. ..

  1. Remove all connected devices and cables from your TV.
  2. Press Home on your remote to access Settings.
  3. Scroll down and select System Info.
  4. Once you see a list of information about your device including its IP address, write it down for later use.
  5. Select Leave or Cancel once you have that information recorded for later use in these instructions.
  6. Press Home again followed by Settings followed by Factory Reset (Reset & Admin). Select Yes when prompted with Are you sure? to confirm that you wish to do a factory reset on your Roku TV. When prompted with Are you really sure?, select Yes again to confirm once more that you wish to proceed with a factory reset on your device

Select Reset

Reset your device to factory settings by following these steps: From the main menu, select “Settings.” Select “General.” Select “Reset Device.” Follow the on-screen instructions. ..

The Roku Streaming Stick+ will restart into its initial setup process with no previously saved data remaining on your account - just like a brand new streaming stick!

Factory reset your Roku with the hardware reset button

If you’re having trouble resetting your device, there are a few other methods you can try. Most people know how to reset their devices by going into the settings menu and selecting a few options. However, not all devices have this option. In some cases, there might not even be a reset option at all! So if you’re having trouble resetting your device, don’t worry—there are plenty of other ways to do it. ..

If you still can’t get your Roku to work, try these steps:

  • Power off your device and unplug it from the wall.
  • Hold down both of its buttons for a few seconds (the Home button on one side and either Reset or Play/Pause on another).
  • Plug in your remote.
  • Wait until you see an orange light flash twice.
  • If that doesn’t work, try pulling out your battery.

If you have a Roku device, we recommend factory resetting it to restore your settings to their original, out-of-the-box state. All channels and other content that you added from our channel store will be deleted; all customizations will be lost. While you can re-download some channels you had previously purchased, others may not be available for re-download in your area.

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