DirecTV is the only satellite provider to show most of the baseball games at the state, national, and international levels. It provides all the national channels, along with sports channels, and blockbuster movies. In addition, DirecTV offers packages that include channels like ESPN, CNN, HBO Max, STARZ, Nickelodeon, BIG Network, Comedy Central, Cinemax & EPIX (for three months), providing channels from 160+ to almost crossing 330+ channels. The good part is that they provide HD channels from 85 to 250. ..
Positive Reviews
DirecTV customer service is great as they come right away when called for repair. With time DirecTV is upgrading and improving its facilities and technology for its customers. The signal hardly gets changed when there is bad weather. It has certain safety features to safeguard from ordering extra movies, it is easy to order movies. DirecTV provides the best picture and sound quality with the package provided, which is on par with local cable companies. The best part of DirecTV is that this satellite TV provider is home to NFL Sunday Ticket. DirecTV is working towards improving the ease of using the website, making live service assistance to their customers.
Negative Reviews
The cancellation subscription is worse because the refund is beyond normal methods. They say providing prepaid MasterCard, rather than a normal simple refund, extends the time to months. They have a scarcity of technicians and during out of service, they seldom pick up the call and usually are late. Within a decade, their service has declined at an alarming rate. The commercials now record a 1.5-hour movie to 4-hour movie and a 4-minute add-on for every 5-minute program showcase. The channels with the same content are shown every week. They often add unnecessary packages (part of promotion) without anyone’s permission, which adds $20-40 to the bill. They often charge $150 from their customers upon canceling the subscription, by stating the late fee payer. Even after canceling the subscription they periodically charge a few of their customers. After paying the bill, they reserved the bill to a different account number than the original, then when paid again they did the same thing, which led to the cancellation of membership, as it seems a scam.
Conclusion
DirecTV is a satellite cable service provider that has been criticized for its poor customer service. Customers have reported that they have had difficulty getting technical assistance, and that their bills have been higher than expected. The content on DirecTV’s channels has been praised by some, but others have found the channel lineup to be repetitive. ..
It may be difficult, but one can contact DirecTV customer service with the number +18772111997. One needs to keep in mind that accents may differ, thereby creating minimal discomfort.
DirecTV offers six different packages, at a reasonable and affordable price. The package price is well maintained, but the after services and issues make the customers dissatisfied.
Hidden charges are sneaky and sneaky ways to make money. They can be as small as $20 or $40, but they can add up if you’re paying your bill on time each month. If you don’t see the hidden charges on your bill, it may be because they’re not included in the regular price of your product or service. This can be a frustrating experience because it means you have to pay more for what you already have, and sometimes there are hidden charges that we don’t even know about.