Shutterfly offers a return policy for their customers. Customers are given 60 days to finalise what they want to do before returning the product. Once they decide to return the product due to any reason, there is a return policy for you to follow before returning it. The product quality should be the same way it was purchased from Shutterfly company.
What is the Shutterfly Return Policy?
Shutterfly has a strict return policy which you must follow before you can return any item. You can always return an item that you are not satisfied with. The return policy is made to guide you on steps you can take to return the product.
Shutterfly does not have a physical store, so you will need to return an item by mail. Before you can get your item back, it will take about 10 working days.
To return an item to a company, you must have a fault with the product or made a mistake while placing your order. You can only get store credit in return, as the company does not have a physical store. ..
What Is The Refund Policy Of Shutterfly?
If you keep a product purchased from Shutterfly for about 60 days before returning it, you will get a refund of the initial payment made. The moment it is approved by the company, they will process it within 10 working days from the time of approval. You will also get a store credit from the company after returning an item to them.
If you do not want to return the item, the company may charge you an additional fee of 50% of the original price for returning it.
Please be aware that the shipping cost for your order or any other charges will not be refunded to you. ..
What Is The Exchange Policy Of Shutterfly?
The company does not currently have an exchange policy for you in case you wish to exchange a product. You will not be able to find the exchange policy on their website even if you visit their site.
If you return an item within 60 days, you can place an order for the specific item you want.
How To Return a Product To Shutterfly?
- Contact the company by phone, email, or online form.
- Explain the situation and why you are returning the product.
- Provide your return shipping information.
- Wait for a response from the company. If you have any questions about returning a product to the company, don’t hesitate to contact customer service. ..
If you are not happy with the product you received, you can contact the company and ask for a refund.
Shutterfly will patiently listen to whatever you have to tell them about the product, and then you will be requested to return it to the company for an inspection.
- Remove all packaging and labels from the product.
- Take pictures of the product as it is before and after the damage.
- Send these pictures to the customer service number provided on the product packaging.
- Wait for a response before returning the product.
Please remove the return label and re-package the product. Enter the required information in the return label, then you can attach it to the package box. Make use of a postal service to return the product to the company. You can only return a product within 60 days of purchase.
If you have followed the steps correctly, your request for a return will be accepted. If you do not follow all the steps required, your request for a return will be rejected. Make sure to add your address on the label which is where it will be sent to.
Conclusion
Shutterfly does not have a physical store, they only function online. The only approved means that you can use in returning an item to Shutterfly is through the mail. All you need to do is reach the company in case of any dissatisfaction you might have after purchasing a product.
Their customer service is always quick and responsive. They don’t delay in responding to your emails or solving any of your problems.
Yes, it is possible to return a product to shutterfly. We will process your return and issue you a refund.
If you are not satisfied with your purchase, you can return it within 60 days from the day you purchase it.
Can you cancel your order?
We’re sorry, but you can’t cancel your order.
Shutterfly, a photo-sharing website, has a policy that allows users to trade photos with other users. However, the policy is not always clear. Some users have reported that they have had to wait weeks or even months for their photos to be exchanged after sending them off for processing.
Currently, the only policy they have is a return policy, so you cannot request an exchange of any purchased product. ..
Yes, your orders can be edited. Please note that any changes made to your order after it has been submitted will result in a delay in shipping. ..
If you change your mind after placing an order, please edit it immediately without delay. ..